[{"data":1,"prerenderedAt":385},["ShallowReactive",2],{"site-en":3,"page-en-support":79},{"id":4,"company":5,"contacts":11,"extension":19,"footer":20,"meta":64,"name":65,"nav":66,"stem":76,"tagline":77,"__hash__":78},"site\u002Fsite.yaml",{"legal_name":6,"eik":7,"founded":8,"street":9,"city":10},"Alpha Electronic Systems Ltd.","121514251","1998","81 Tsar Boris III Blvd., Hipodruma","Sofia",{"email":12,"phones":13,"address":17,"facebook":18},"office@alphaelsys.com",[14,15,16],"+359 2 958 18 12","+359 2 958 14 27","+359 2 859 10 34","bul. \"Tsar Boris III\" №81, Sofia","https:\u002F\u002Fwww.facebook.com\u002Fprofile.php?id=100054429853580","yaml",{"text":21,"copyright":6,"columns":22},"Development and implementation of business software and IT solutions.",[23,46],{"title":24,"links":25},"Products",[26,31,36,41],{"label":27,"to":28,"image":29,"note":30},"Tranzit Cloud","\u002Ftranzit","\u002Fimages\u002Fproducts\u002Ftranzit.webp?v=44f9b960","For freight forwarders",{"label":32,"to":33,"image":34,"note":35},"Taxi Navigator","\u002Ftaxi-navigator","\u002Fimages\u002Fproducts\u002Ftaxi-navigator.webp?v=551d61d3","For taxi companies",{"label":37,"to":38,"image":39,"note":40},"SSN Navigator","\u002Fssn-navigator","\u002Fimages\u002Fproducts\u002Fssn-navigator.webp?v=a1141dd4","For security companies",{"label":42,"to":43,"image":44,"note":45},"SaR","\u002Fsar","\u002Fimages\u002Fproducts\u002Fsar.webp?v=3bcc9294","For trading companies",{"title":47,"links":48},"Company",[49,52,55,58,61],{"label":50,"to":51},"About us","\u002Fabout",{"label":53,"to":54},"History","\u002F#history",{"label":56,"to":57},"Clients","\u002F#clients",{"label":59,"to":60},"Support and security","\u002Fsupport",{"label":62,"to":63},"Careers","\u002Fcareers",{},"ALPHA electronic systems",[67,69,71,72,73],{"label":24,"to":68},"\u002F#products",{"label":70,"to":60},"Support",{"label":50,"to":51},{"label":62,"to":63},{"label":74,"to":75},"Contacts","\u002Fcontacts","site","Business software and IT solutions with over 25 years of experience.","Xa6EvcBygvIfAuRen5e7FbJ8gS9_C2Hf_SWBbVt8ma4",{"id":80,"title":81,"description":82,"extension":19,"meta":83,"nav_order":84,"sections":85,"stem":383,"__hash__":384},"pages\u002Fpages\u002Fsupport.yaml","IT support and information security","Managed IT support, monitoring, networks, cloud, cybersecurity and compliance with ISO\u002FIEC 27001, NIS2 and GDPR.",{},null,[86,117,148,185,221,346,367],{"type":87,"layout":88,"image":89,"image_alt":90,"eyebrow":91,"title":92,"rotate":93,"body":97,"cta":98,"cta_secondary":101,"items":104},"hero","cinema","\u002Fimages\u002Fabout\u002Finfra.webp?v=9f32f4f0","A data centre aisle between server racks","Support · Information security","Your IT infrastructure, *maintained and protected*.",[94,95,96],"maintained","monitored","protected","Technology changes fast, and threats even faster. We maintain, monitor and protect your servers, workstations, network and cloud.",{"label":99,"to":100},"Request a quote","#contacts",{"label":102,"to":103},"What we offer","#infrastructure",[105,108,111,114],{"title":106,"text":107},"Monitoring","Zabbix · 24\u002F7 monitoring",{"title":109,"text":110},"Security","Fortinet · Wazuh · Trend Micro",{"title":112,"text":113},"Compliance","ISO 27001 · NIS2 · GDPR",{"title":115,"text":116},"Cloud","Microsoft CSP · Azure · AWS",{"type":118,"id":119,"variant":120,"eyebrow":102,"title":121,"body":122,"items":123},"services","infrastructure","muted","Support and *infrastructure*.","We keep your servers, network and cloud services running, every day.",[124,128,132,136,140,144],{"icon":125,"title":126,"text":127},"activity","Managed support and monitoring","We continuously monitor servers, network equipment, services and applications with a Zabbix-based system and catch problems before they affect your work. We manage updates and backups and respond quickly to incidents.",{"icon":129,"title":130,"text":131},"mail","Microsoft 365 and Exchange","As a Microsoft Cloud Solution Provider (CSP) we supply Microsoft 365 licences and fully administer them - Exchange Online, Teams, SharePoint, OneDrive and Entra ID. We also support on-premises Exchange servers.",{"icon":133,"title":134,"text":135},"cloud","Cloud - Azure and AWS","We design cloud and hybrid infrastructure, migrate servers and applications, and take care of security, backups and cost optimisation.",{"icon":137,"title":138,"text":139},"wifi","Wireless networks","Professional Wi-Fi for offices, warehouses and sites with central management - Cisco Meraki, Ubiquiti UniFi, MikroTik CAPsMAN. Including coverage planning, guest networks and secure access.",{"icon":141,"title":142,"text":143},"key","Licensing","Besides Microsoft 365 subscriptions, we supply licences for commercial products of leading vendors, as well as reliable open-source solutions.",{"icon":145,"title":146,"text":147},"code","Custom solutions","In our long-standing work with clients we often build specific software and integrations tailored to the needs of their business.",{"type":149,"id":150,"variant":151,"eyebrow":152,"title":153,"body":154,"items":155},"zoom","security","dark","Cybersecurity","Protection at *every level*.","From the network perimeter to every workstation - and a plan for the day something goes wrong.",[156,161,166,171,175,180],{"icon":157,"title":158,"text":159,"badge":160},"shield","Next-generation firewalls","We design, deploy and administer NGFWs (Fortinet FortiGate and others) and segment the network.","Perimeter",{"icon":162,"title":163,"text":164,"badge":165},"lock","Remote access and VPN","We build secure remote access and VPN links between offices (IPsec, WireGuard, SSL VPN).","Access",{"icon":167,"title":168,"text":169,"badge":170},"monitor","Endpoint and server protection","We deploy and manage Trend Micro Vision One (EDR\u002FXDR) - for workstations, servers, email and cloud resources.","Devices",{"icon":172,"title":173,"text":174,"badge":106},"eye","SIEM and security monitoring","We build and run Wazuh-based SIEM\u002FXDR - central logs, threat and anomaly detection, file integrity, vulnerability assessment, alerts, incident investigation and reports.",{"icon":176,"title":177,"text":178,"badge":179},"search","Security audits and penetration tests","We scan for vulnerabilities and test the external perimeter, the internal network and public services. You get a report with the risks found and how to fix them.","Testing",{"icon":181,"title":182,"text":183,"badge":184},"database","Backup and business continuity","Backup strategies following the 3-2-1 rule, ransomware protection, disaster recovery (DR) plans and regular restore tests.","Recovery",{"type":186,"id":187,"layout":188,"card":189,"stamp":193,"eyebrow":112,"title":194,"body":195,"items":196},"deck","compliance","document",{"label":190,"signature":191,"hint":192},"Compliance · Standard","Internal auditor","Details","Done","Requirements - *met*.","Over 15 years of experience maintaining information security management systems.",[197,205,213],{"title":198,"text":199,"badge":200,"bullets":201},"ISO\u002FIEC 27001","We help with risk assessment, policies and procedures, and implementing the technical controls. Our team includes a certified ISO\u002FIEC 27001 internal auditor, and we carry out certification projects with established partners.","Certified internal auditor in the team",[202,203,204],"Risk assessment","Policies and procedures","Technical controls",{"title":206,"text":207,"badge":208,"bullets":209},"NIS2","For organisations within the scope of the NIS2 Directive and the Bulgarian Cybersecurity Act - gap analysis, a compliance plan, technical and organisational measures, incident handling and reporting.","NIS2 Directive · Cybersecurity Act",[210,211,212],"Gap analysis","Compliance plan","Incident reporting",{"title":214,"text":215,"badge":216,"bullets":217},"GDPR","Technical and organisational measures to protect personal data - access control, encryption, records and data breach procedures.","Personal data protection",[218,219,220],"Access control","Encryption","Breach procedures",{"type":222,"id":223,"variant":151,"layout":224,"eyebrow":225,"title":226,"subtitle":227,"detail":228,"items":229},"stack","technologies","iso","Technologies","What we *work with*.","Platforms, hardware and tools we know in depth and support every day.","counter",[230,252,281,315],{"title":231,"badge":231,"text":232,"groups":233},"Hardware","We supply, install and maintain the hardware everything else runs on.",[234,240,248],{"title":235,"tags":236},"Servers",[237,238,239],"HPE","Dell","Lenovo",{"title":241,"tags":242},"Network",[243,244,245,246,247],"Fortinet","Cisco","Cisco Meraki","MikroTik","Ubiquiti",{"title":249,"tags":250},"Storage",[251],"Synology",{"title":253,"badge":254,"text":255,"groups":256},"Platforms and operating systems","Platforms","The operating systems, virtualization and cloud we administer every day.",[257,262,271,275],{"title":258,"tags":259},"Windows",[260,261],"Windows Server 2019 \u002F 2022 \u002F 2025","Windows 10 \u002F 11",{"title":263,"tags":264},"Linux",[265,266,267,268,269,270],"Oracle Linux","RHEL","Rocky Linux","AlmaLinux","Debian","Ubuntu",{"title":272,"tags":273},"Virtualization",[274],"Hyper-V",{"title":115,"tags":276},[277,278,279,280],"Microsoft Azure","AWS","Microsoft 365","Entra ID",{"title":282,"badge":283,"text":284,"groups":285},"Infrastructure and security","Infrastructure","We build and monitor the environment your people work in.",[286,293,298,302,309],{"title":287,"tags":288},"Directory",[289,290,291,292],"Active Directory","Group Policy","DNS \u002F DHCP","WSUS",{"title":294,"tags":295},"Mail",[296,297],"Exchange Server","Exchange Online",{"title":106,"tags":299},[300,301],"Zabbix","Wazuh",{"title":303,"tags":304},"Protection",[305,306,307,308],"FortiGate","FortiAnalyzer","FortiClient","Trend Micro Vision One",{"title":310,"tags":311},"VPN",[312,313,314],"IPsec","WireGuard","SSL VPN",{"title":316,"badge":317,"text":318,"groups":319},"Services and applications","Services","The applications and services we keep running without interruption.",[320,326,332,338,342],{"title":321,"tags":322},"Web servers",[323,324,325],"IIS","Apache","Nginx",{"title":327,"tags":328},"Databases",[329,330,331],"PostgreSQL","MySQL \u002F MariaDB","Microsoft SQL Server",{"title":333,"tags":334},"Telephony",[335,336,337],"FreePBX \u002F Asterisk","SIP","AI voice assistants",{"title":339,"tags":340},"Collaboration",[341],"Nextcloud",{"title":343,"tags":344},"Containers",[345],"Docker",{"type":347,"id":347,"layout":348,"variant":120,"eyebrow":349,"title":350,"items":351},"faq","numbered","Questions","Frequently asked *questions*.",[352,355,358,361,364],{"title":353,"text":354},"What do you monitor for us?","The servers, the network equipment, the services and the applications - around the clock, with a monitoring system based on Zabbix.",{"title":356,"text":357},"Do you offer Microsoft 365?","Yes - as a Microsoft Cloud Solution Provider (CSP) we offer Microsoft 365 licences and manage them fully.",{"title":359,"text":360},"Can you help us with NIS2?","Yes - for organisations within the scope of the NIS2 Directive and the Cybersecurity Act we analyse the current state and draw up a compliance plan.",{"title":362,"text":363},"Do you help with ISO\u002FIEC 27001?","Yes - with the risk assessment, the policies and procedures and putting the technical controls in place. There is a certified internal auditor on the team.",{"title":365,"text":366},"How do you keep our data safe in an attack or a disaster?","With backups by the 3-2-1 rule, protection against ransomware, disaster recovery plans and regular restore tests.",{"type":368,"id":369,"variant":151,"layout":370,"eyebrow":74,"title":371,"body":372,"subtitle":373,"fields":374},"contact","contacts","steps","Let's talk about *your infrastructure*.","Tell us what you run and what worries you - we will suggest a concrete solution.","We usually reply within a week",[375,377,381],{"title":47,"text":376},"Company name",{"title":378,"text":379,"type":380},"Workstations","e.g. 25","number",{"title":235,"text":382,"type":380},"e.g. 2","pages\u002Fsupport","y0Vi8En5viJ4LOvk5zC2eF_sHFZIsESAXIhkBPMtBAw",1793281788706]