[{"data":1,"prerenderedAt":485},["ShallowReactive",2],{"site-en":3,"page-en-taxi-navigator":79},{"id":4,"company":5,"contacts":11,"extension":19,"footer":20,"meta":64,"name":65,"nav":66,"stem":76,"tagline":77,"__hash__":78},"site\u002Fsite.yaml",{"legal_name":6,"eik":7,"founded":8,"street":9,"city":10},"Alpha Electronic Systems Ltd.","121514251","1998","81 Tsar Boris III Blvd., Hipodruma","Sofia",{"email":12,"phones":13,"address":17,"facebook":18},"office@alphaelsys.com",[14,15,16],"+359 2 958 18 12","+359 2 958 14 27","+359 2 859 10 34","bul. \"Tsar Boris III\" №81, Sofia","https:\u002F\u002Fwww.facebook.com\u002Fprofile.php?id=100054429853580","yaml",{"text":21,"copyright":6,"columns":22},"Development and implementation of business software and IT solutions.",[23,46],{"title":24,"links":25},"Products",[26,31,36,41],{"label":27,"to":28,"image":29,"note":30},"Tranzit Cloud","\u002Ftranzit","\u002Fimages\u002Fproducts\u002Ftranzit.webp?v=44f9b960","For freight forwarders",{"label":32,"to":33,"image":34,"note":35},"Taxi Navigator","\u002Ftaxi-navigator","\u002Fimages\u002Fproducts\u002Ftaxi-navigator.webp?v=551d61d3","For taxi companies",{"label":37,"to":38,"image":39,"note":40},"SSN Navigator","\u002Fssn-navigator","\u002Fimages\u002Fproducts\u002Fssn-navigator.webp?v=a1141dd4","For security companies",{"label":42,"to":43,"image":44,"note":45},"SaR","\u002Fsar","\u002Fimages\u002Fproducts\u002Fsar.webp?v=3bcc9294","For trading companies",{"title":47,"links":48},"Company",[49,52,55,58,61],{"label":50,"to":51},"About us","\u002Fabout",{"label":53,"to":54},"History","\u002F#history",{"label":56,"to":57},"Clients","\u002F#clients",{"label":59,"to":60},"Support and security","\u002Fsupport",{"label":62,"to":63},"Careers","\u002Fcareers",{},"ALPHA electronic systems",[67,69,71,72,73],{"label":24,"to":68},"\u002F#products",{"label":70,"to":60},"Support",{"label":50,"to":51},{"label":62,"to":63},{"label":74,"to":75},"Contacts","\u002Fcontacts","site","Business software and IT solutions with over 25 years of experience.","Xa6EvcBygvIfAuRen5e7FbJ8gS9_C2Hf_SWBbVt8ma4",{"id":80,"title":81,"description":82,"extension":19,"meta":83,"nav_order":84,"sections":85,"stem":483,"__hash__":484},"pages\u002Fpages\u002Ftaxi-navigator.yaml","Taxi Navigator - taxi dispatch software","Taxi Navigator - a system for taxi companies. Call centre, GPS dispatch, navigation, web and mobile ordering, IVR and SMS notifications.",{},null,[86,112,163,208,282,352,363,420,441,465],{"type":87,"layout":88,"image":89,"image_alt":90,"youtube":91,"video_caption":92,"eyebrow":93,"title":94,"body":95,"cta":96,"items":99},"hero","cinema","\u002Fimages\u002Fcovers\u002Ftaxi-navigator.webp?v=b893c24e","A tablet with a map and a route on a taxi dashboard, the city at night","XGy0Kh5Pcrs","See Taxi Navigator in action","Taxi Navigator · For taxi companies","From the call to the cab. *65% faster.*","Call centre, GPS dispatch, navigation to the address and online ordering - in one system that handles the orders by itself and leaves the dispatchers only what needs a person.",{"label":97,"to":98},"Request a demo","#demo",[100,103,106,109],{"title":101,"text":102},"Until the client is in the cab","−65%",{"title":104,"text":105},"Orders per shift","2000+ in 12 hours",{"title":107,"text":108},"One dispatcher","~250 orders an hour",{"title":110,"text":111},"Online orders","No dispatcher",{"type":113,"id":114,"variant":115,"layout":116,"eyebrow":117,"title":118,"subtitle":119,"items":120},"steps","how-pictures","muted","pictures","How it works","From the order to *the ride*.","Compared with dispatching by voice, the time from the call until the client is in the cab is 65% shorter (based on 1,000,000 orders).",[121,128,135,142,149,156],{"title":122,"badge":123,"image":124,"image_alt":125,"image_note":126,"text":127},"The order","Client","\u002Fimages\u002Ftaxi-navigator\u002Fhow-1-order.webp?v=062c14e1","A customer orders a taxi by phone; the website and the app work too","A hand holding a smartphone with a taxi-ordering app open (address and an \"Order\" button)","The client orders - by phone, on the website or in the mobile app.",{"title":129,"badge":130,"image":131,"image_alt":132,"image_note":133,"text":134},"Taking the call","Call centre","\u002Fimages\u002Ftaxi-navigator\u002Fhow-2-call.webp?v=eef19f30","A dispatcher with a headset takes the order on the computer","A dispatcher with a headset at a monitor showing an incoming call and the client's details","The call comes in through the PBX and the client's details show on the dispatcher's screen, who accepts the order.",{"title":136,"badge":137,"image":138,"image_alt":139,"image_note":140,"text":141},"Picking the cab","GPS server","\u002Fimages\u002Ftaxi-navigator\u002Fhow-3-pick.webp?v=3491dc13","A map with the customer's address and the free taxis nearby","A city map from above with dots for the cabs, one marked red near the client","The GPS server tracks every cab, picks the most suitable one and sends it the order.",{"title":143,"badge":144,"image":145,"image_alt":146,"image_note":147,"text":148},"Navigation","Driver","\u002Fimages\u002Ftaxi-navigator\u002Fhow-4-navigation.webp?v=57ab933f","The taxi follows the route to the customer on the map","A tablet on a cab's dashboard with the route on the map (a red line to the address)","The driver sees the address on the map, accepts, and the system guides them by the shortest way.",{"title":150,"badge":151,"image":152,"image_alt":153,"image_note":154,"text":155},"Arrival","Notification","\u002Fimages\u002Ftaxi-navigator\u002Fhow-5-arrival.webp?v=814515e7","A customer gets a notice on her phone as the taxi arrives","A smartphone with a \"Your cab has arrived\" notification, a cab at the door behind","On arrival the client is told - by the dispatcher, by SMS, Viber or voice.",{"title":157,"badge":158,"image":159,"image_alt":160,"image_note":161,"text":162},"The ride","Ride","\u002Fimages\u002Ftaxi-navigator\u002Fhow-6-ride.webp?v=7fe2b6d6","A passenger in a taxi with a tablet on the seat in front of her","A passenger on the back seat, an ad clip playing on the tablet on the seat back","The client gets in, and while the ride lasts, advertising clips play on the tablet.",{"type":164,"id":164,"variant":165,"eyebrow":166,"title":167,"columns":168,"band":171,"items":174},"compare","light","Why Taxi Navigator","A voice dispatcher *against the system*.",[169,170,32],"What we compare","By voice",{"title":172,"text":173},"65%","less time from the call to the cab",[175,180,185,190,194,199,203],{"title":176,"icon":177,"was":178,"text":179},"Time from the call to the cab","clock","As long as the dispatcher takes","65% shorter",{"title":181,"icon":182,"was":183,"text":184},"Orders per shift (12 hours)","chart","As many as the dispatchers can take","Over 2000",{"title":186,"icon":187,"was":188,"text":189},"The address to the driver","navigate","Read out over the radio","On the tablet, with navigation to it",{"title":136,"icon":191,"was":192,"text":193},"target","The dispatcher guesses","The GPS server picks the best one",{"title":195,"icon":196,"was":197,"text":198},"Telling the client","bell","A call from the dispatcher","Automatic - SMS, Viber or voice",{"title":110,"icon":200,"was":201,"text":202},"phone","None","Website and mobile apps, no dispatcher",{"title":204,"icon":205,"was":206,"text":207},"Where the cabs are","pin","As the drivers say","On the map, in real time",{"type":209,"id":210,"variant":211,"layout":212,"eyebrow":213,"title":214,"subtitle":215,"items":216},"modules","features-panel","dark","panel","Features","The whole taxi company, *in one system*.","Six modules - from the call to the report on the ride.",[217,228,239,251,261,271],{"title":130,"icon":218,"text":219,"bullets":220},"headset","The PBX is driven by the server - every incoming and outgoing call goes through Taxi Navigator. The call centre takes the orders by phone and from the website and tells the client about the arriving cab.",[221,222,223,224,225,226,227],"PBX interface for maximum automation","Taking orders and entering the address or picking it from a list","Addresses with GPS coordinates on a map of the town","Sending the address to the GPS system or to the radio cabs","Telling the client the cab has arrived","Recording of calls between clients and dispatchers","Statistics and reports",{"title":229,"icon":205,"text":230,"bullets":231},"GPS centre","The GPS server tracks every cab's status and position. For each order it looks for a cab by the set criteria, and if the driver refuses - gives the order to the next suitable one.",[232,233,234,235,236,237,238],"Even spread of the cabs across the town","A wide range of cab selection criteria","Sequential or competitive offering of orders","Zoning of the town and queuing the cabs by zone","Cab groups (limousine, pickup, etc.) and search by group","GPS cabs and radio cabs in one system","Reports on rides and on the cabs that passed through a zone",{"title":240,"icon":241,"text":242,"bullets":243},"Tablet in the cab","tablet","Every cab has a tablet with GPS and mobile data, linked to the server through a private APN. Tablets and smartphones from different makers are supported.",[244,245,246,247,248,249,250],"The order's address on the map","Navigation for the driver to the client's address","A button to notify on arrival at the address","Advertising clips for the client during the ride","Communication with dispatchers and other cabs","All the cabs' positions on the map","Internet access in the cab (option)",{"title":252,"icon":200,"text":253,"bullets":254},"Web and mobile ordering","WWWTaxiNavigator takes orders from the website and from an Android and iOS app. The client's address is found automatically, and the orders are handled with no dispatcher.",[255,256,257,258,259,260],"Ordering from a computer, smartphone or tablet","Android and iOS app","Automatic detection of the client's address","Tracking the cab in real time","Handled automatically, with no dispatcher","A review up to 2 hours after the order and a cab rating",{"title":262,"icon":263,"text":264,"bullets":265},"TN-IVR and notifications","call","TN-IVR takes over much of the dispatchers' work - from taking the order to linking client and driver. The client learns the time, number and model of the cab by SMS, Viber or voice, so cars wait less at the address.",[266,267,268,269,270],"Automated creation of a taxi order","Voice notification of the client about the order's status","Checking an order's status","Client - driver calls, with the client's number hidden","Notification by SMS, Viber or IVR voice",{"title":272,"icon":273,"text":274,"bullets":275},"Rules and control","sliders","The system tracks how long every order takes and imposes and lifts penalties by itself, by set rules, and when needed shows the cab's interior in real time through the tablet's camera.",[276,277,278,279,280,281],"Different time norms depending on the selection criterion","Automatic penalties for late arrival at the address","Penalties for refusing an order or disrupting radio discipline","Automatic lifting of the penalties","Tracking every cab's route","Video monitoring of the cab's interior through the tablet's camera",{"type":283,"id":284,"variant":165,"layout":285,"eyebrow":286,"title":287,"body":288,"items":289,"image":312,"labels":313,"image_alt":351},"text","structure","icons","Structure","What it *takes*.","For a company with up to 100 cabs one server runs everything - the call centre, GPS dispatch, online orders and monitoring.",[290,294,298,302,305,309],{"title":291,"icon":292,"text":293},"Server","server","Its reliability is key to trouble-free work",{"title":295,"icon":296,"text":297},"Private APN","wifi","From a mobile operator, for the link to the tablets",{"title":299,"icon":300,"text":301},"Internet","cloud","One or more stable, guaranteed connections",{"title":303,"icon":263,"text":304},"PBX","With a TAPI, TSAPI, AGI or other control interface",{"title":306,"icon":307,"text":308},"Dispatcher computers","monitor","With Windows, on one local network with the server",{"title":310,"icon":241,"text":311},"Tablets","Android, with GPS and mobile data, power and a mount in the car","\u002Fimages\u002Ftaxi-navigator\u002Fstructure-new.webp?v=f9a07d81",[314,318,322,327,330,334,336,340,344,348],{"title":315,"x":316,"y":317},"Phone network",10.3,21.8,{"title":303,"x":319,"y":320,"align":321},14.8,35.8,"left",{"title":323,"x":324,"y":325,"align":321,"key":326},"TN server",16.8,46.5,true,{"title":299,"x":328,"y":329,"align":321},44.6,21.6,{"title":331,"x":332,"y":333},"Web server",36.8,38.5,{"title":137,"x":335,"y":333},55,{"title":337,"x":338,"y":339},"Mobile network",68.5,58,{"title":341,"x":342,"y":343},"Cabs",88,10,{"title":345,"x":346,"y":347},"Radio network",83,95.5,{"title":349,"x":350,"y":347},"Dispatchers",38.8,"Taxi Navigator diagram - phone network and internet, the call centre with the TN server, web and GPS servers, the mobile network to the cabs and a radio network",{"type":283,"id":353,"variant":115,"eyebrow":354,"title":355,"body":356,"items":357,"image":361,"image_alt":362},"callbutton","Device","TNCALLBUTTON. *A cab at one press.*","One press of the button creates an order right in the system, with no dispatcher. The display shows how the order is going. Handy for hospitals, hotels, restaurants and offices.",[358,359,360],"An order at one press, with no dispatcher involved","The order's progress on the display","Up to 10 orders at once","\u002Fimages\u002Ftaxi-navigator\u002Fcallbutton.webp?v=7ff22c1f","TNCALLBUTTON - a yellow and black desk device with a display and a cable",{"type":283,"id":364,"variant":165,"layout":365,"eyebrow":366,"title":367,"body":368,"tags":369,"items":372,"screens":389},"app","stage","Mobile app","An app for your passengers. *Under your name.*","Passengers order a taxi from their phone, see the car on the map and message the driver, and the order goes straight into Taxi Navigator. The app is published in the stores under your company's name and colours.",[370,371],"Google Play","App Store",[373,375,378,380,383,386],{"icon":205,"text":374},"An order from address to address - with the price and the time before confirming",{"icon":376,"text":377},"car","The car type, the payment and the tip - in one step",{"icon":187,"text":379},"The car on the map in real time and when it arrives",{"icon":381,"text":382},"chat","Chat with the driver and call them from the app",{"icon":384,"text":385},"key","Paying by voucher - companies pay for their staff's rides",{"icon":387,"text":388},"file","Favourite and recent addresses - and the order history",[390,393,396,399,402,405,408,411,414,417],{"title":391,"app":392},"Ordering from the map","taxi-book",{"title":394,"app":395},"Where to?","taxi-address",{"title":397,"app":398},"The route and the price","taxi-route",{"title":400,"app":401},"New order","taxi-order",{"title":403,"app":404},"The taxi is coming","taxi-tracking",{"title":406,"app":407},"Chat with the driver","taxi-chat",{"title":409,"app":410},"My orders","taxi-orders",{"title":412,"app":413},"Vouchers","taxi-wallet",{"title":415,"app":416},"A new voucher","taxi-voucher",{"title":418,"app":419},"Paying by voucher","taxi-pay",{"type":421,"variant":211,"eyebrow":422,"title":423,"items":424,"band":437,"cta":440},"services","Add-ons","More, *when you need it*.",[425,429,431,434],{"icon":426,"title":427,"text":428},"shield","Panic button","A hidden button in the car. When pressed, the dispatch centre gets a signal and sees where the cab that needs help is. It also has a port for the taximeter's \"busy\" signal.",{"icon":387,"title":412,"text":430},"A module for processing vouchers.",{"icon":384,"title":432,"text":433},"Payments","A module for managing payments.",{"icon":296,"title":435,"text":436},"Internet in the cab","Internet access for every cab, as an option.",{"title":438,"text":439},"Want to see it at work?","We will show you the system with a scenario of yours.",{"label":97,"to":98},{"type":442,"id":442,"layout":443,"variant":115,"eyebrow":444,"title":445,"items":446},"faq","numbered","Questions","Frequently asked *questions*.",[447,450,453,456,459,462],{"title":448,"text":449},"What does Taxi Navigator need to run?","A server, a private APN from a mobile operator for the link to the tablets, a stable internet connection, a PBX with a control interface, dispatcher computers with Windows on one local network with the server, and Android tablets in the cabs.",{"title":451,"text":452},"Will it work with our PBX?","Yes, if the PBX has a control interface - TAPI, TSAPI, AGI or another. Then the call comes straight into the system and the client's details show on the dispatcher's screen.",{"title":454,"text":455},"What tablets do the cabs need?","Android tablets or smartphones with GPS and mobile data, with power and a mount in the car. Devices from different makers are supported.",{"title":457,"text":458},"Can clients order without a dispatcher?","Yes - on the website, in the mobile app or with the TNCALLBUTTON. The order goes straight into the system, which picks a cab by itself.",{"title":460,"text":461},"How does the client know the cab has arrived?","The system tells them automatically - by SMS, Viber or a voice message, and the dispatcher when needed.",{"title":463,"text":464},"Can we see the system before we decide?","Yes - request a demo with the form below and we will show you Taxi Navigator at work.",{"type":466,"id":467,"layout":113,"variant":211,"eyebrow":468,"title":469,"subtitle":470,"subject":471,"fields":472},"contact","demo","Demo","See Taxi Navigator *at work*.","We usually reply within a week","Taxi Navigator - demo request",[473,475,478,481],{"title":47,"text":474,"required":326},"Company name",{"title":476,"text":477},"City","Where you operate",{"title":341,"text":479,"type":480},"e.g. 80","number",{"title":349,"text":482,"type":480},"e.g. 4","pages\u002Ftaxi-navigator","QcON4RIPFPyNXxsZ84-eki0Ey2halM46BfV2iLooujs",1793281789010]